NEXT GEN FSA ADDS NEW FEATURES TO AID WEBSITE

COVID-19 hasn’t slowed progress on FSA’s Next Gen FSA initiative. Last month they introduced additional features on StudentAid.gov to promote financial literacy and additional self-service tools for students and borrowers. Among the features are the Annual Student Loan Acknowledgment, a new Feedback Center where users can submit complaints and report issues, and a status center where users can find updates on their cases. The Student Aid website now has enhanced loan simulators to help borrowers evaluate their options, redesigned Direct Loan Master Promissory Note Updates and Notification center enhancements. FSA ID enhancements were also made to help ensure applicants have all the information they need to create one. According to FSA’s recent electronic announcement, more tools and features will be coming throughout the year.